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Total Reviews: 75
Review avg: 4.83
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      Comment: Great service and prices. Would highly recomend
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      Comment: Very good rates clean units and secure lot
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      Comment: Just reserved my unit today, staff has been very helpful and friendly. Visited yesterday to ensure my truck and trailer could get into the unit, was offered a tour of the facility, great customer service.
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      Comment: Great place and very nice and friendly staff. Best around for storage/moving needs.
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      Comment: The staff at the New Oxford/Hanover facility are outstanding. They have been very polite and personable. When we were last there, we apparently did not...
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      Comment: Extremely friendly and helpful! Definitely recommend for any future customers.
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      Comment: Great service, and excellent employees helped with every need.
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      Comment: Very friendly and clean Very easy to deal with Shane was very helpful
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      Comment: I rented unit T-60, just closing out my rental for the winter season. Wanda and Doreen were the best. They accommodated every need I had, including calling me when I put the lock on the unit incorrectly. I live in California so I could not fix this. They did and I was highly impressed with the professionalism and the care they showed me. Both have been great, and because of them I will repeat my business with Hill Top this coming March.
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      Comment: The personnel couldn't have been any more helpful. They made a hard job, manageable; they were very supportive.
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      Comment: Wonderful people a+ service
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      Comment: Not only did my items become damaged with mold but covered in rodent feces and urine. I paid for the extra insurance on the unit and of course the insurance doesn't cover mold damage so I lost over $2,000 worth of furniture due to this, also I reported that even after I was no longer renting I was still receiving emails stating my account was past due and I was told that this was something in the up stream system and it would eventually stop. I went to pay a bill this weekend my card was declined because they charged me $420 without contacting me for unpaid rent, even though I was already out of the unit! I would NEVER recommend this place to anyone. They are horrible to get in contact with and they don't care about their customers, only their money. Definitely DO NOT rent from this horrible place! An update to my review, I was contacted by the ladies in the office and given a full refund for the mix up. Other than the issues I faced with the storage, the people do what they can to try and help out dissatisfied customers
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      Comment: Very professional and expedient service, friendly staff. Units are clean and secure.
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      Comment: I have nothing but praise for both Wanda and Doreen. They are very helpful when you questions. They are two great ladies.
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      Comment: very clean units and the service was excellent. Wanda was very helpful and courteous
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      Comment: Doreen is very pleasant & helpful. She showed me several options for a storage unit. We discussed the advantages & price of each unit. We had a great time talking. And we connected well. Can back on Monday & rented a small moving truck. It went so smoothly & easily. Both Doreen & Wanda are incredible at helping your customers!
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      Comment: Great costumer service
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      Comment: Seems nice the staff are friendly
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      Comment: Wanda was extremely helpful and friendly.
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      Comment: I have rented or looked at storage units in many places. This facility is BY FAR THE BEST I SEEN. In fact, it is so good I rented a climate controlled space there this week for my stuff. Wanda, the manager, is very personable and helpful. She keeps the Office and Units in great shape and CLEAN. You can also rent UHaul trucks for moving your things. All in all, if you are looking for storage near Gettysburg-New Oxford - Abbottstown - Spring Grove or even Hanover, check this place out! Steven Fleming
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      Comment: I have been here over two years and the staff is always wonderful. The only negative was the flooding but that was not their fault as every where flooded. I would recommend this place to every one!
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      Comment: fast and easy! Very friendly! Enjoy doing business with them.
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      Comment: Terrific customer service! Great security, very happy to know my items are safe !
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      Comment: Friendly service and secure
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      Comment: Easy in and out.
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      Comment: Wonderful staff. Handicap assessable is a plus secure with gates and locks . Moving here from Western NY and many options available for sizes
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      Comment: So far not too bad. We haven't really had any major issues. Stuff has been safe and nothing bad has happened. Office staff seems very nice the little we've had to deal with them.
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      Comment: Very nice Staff and Honest, we ended up getting a cheaper price for the same unit we were looking for.
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      Comment: What a great place! Just moved here from Maryland and walked in to see about a storage space. Doreen at the front desk was helpful and friendly as was the maintenance man. The units and the yard are clean and everything is well maintained. Certainly made my day!
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      Comment: We rented a storage unit from hill top storage. The staff is very helpful and the facility Is clean and Secure. The only down side was when dealing with the call center. They where not helpful or knowledgeable of the facility.
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      Comment: Super clean facility. Very nice staff. Definitely recommend. Awesome place!
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      Comment: Very friendly.
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      Comment: Excellent rates for storing an RV.
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      Comment: Reasonably priced. Nice facility. Great security
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      Comment: Emptied out sons space employee was very polite and helpful
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      Comment: Nice
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      Comment: Super nice staff, very reasonable prices. Let them know if your in the medical field to get a discount.
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      Comment: The staff is friendly, and helpful. I have been with them for 4 years and they have consistently treated me as family. If you are looking for helpful people and a secure place to store your belongings, I highly recommend Hilltop Self Storage!
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      Comment: The staff is truly the best...so kind and willing to help ALWAYS!!!!
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      Comment: Staff have been super helpful at all times. They provided support every time I needed it. If you need a storage space for a while I'd definitely recommend Hilltop Self Storage.
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      Comment: I was able to get the unit I wanted with no problems. Price was less than I was expecting. Great people in the office.
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      Comment: so knowledgeable it helped me out with all my Self Storage needs I would definitely go back and recommend a friend
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      Comment: really knowledgable and help you understand everything that's happening.
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      Comment: Hilltop Self Storage is the the best. Helped out when we needed it the most!!! Definitely recommend !!!
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      Comment: Nice people, nice units.
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      Comment: COULD NOT ASK FOR BETTER ! We just closed on our new home (11/22/17) and needed to rent a U-Haul Truck for two different days, I secured the rentals on the...
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      Comment: Super friendly staff and secure facility!!
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      Comment: I had a great experience at this facility!!!!
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      Comment: Great storage and plenty of room.
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      Comment: Y Y They are cordial and very helpful
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      Comment: I strongly recommend this facility. It's well maintained and monitored. The staff is amazing. The ladies in the office are very friendly and extremely helpful. I especially want to thank Wanda for all her help in a very emotional time in my life. She made the task of finding a storage space easy and simple...she was a blessing!
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      Comment: Very good place for storage
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      Comment: We like it a lot
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      Comment: Easily accessible place with plenty of cameras and security gate. Staff is wonderful to work with!
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      Comment: Lovely staff, cute dog, easy and affordable storage. Love this place!!!
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      Comment: The staff here is so nice and helpful. Setting up my new account was a breeze. And the facility was spotless. Thanks for your help.
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      Comment: Great place to store whatever you need. It's a friendly environment and professional
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      Comment: Wow! What wonderful, courteous service. Everone, including Luna the bulldog was there to help and provided me with prompt and professional process. I think I made some new friends. The property and storage units were spotless. One of the best examples of a good ole' fashioned Ma and Pa operation which is where I prefer to spend my money. A+++
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      Comment: Very friendly and professional.
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      Comment: Amazing people! Great service! Don't miss out on petting the office mascot!
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      Comment: Clean and safe. Most for the money. Employees care about your welfare here. Their kindness, willingness to assist and even offering home rentals by availability went above and beyond my expectations. This is a wonderfully inviting business. I will miss them all now that I no longer need their services. Highly recommended.
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      Comment: The people that work here are wonderful. I was able to reserve a storage unit online and start moving my belongings in a few hours later. The price is extremely reasonable, and they are always there to help.
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      Comment: Great place! The ladies working in the office are so nice!
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      Comment: My name is Tracy this place is the most caring company i have ever went with Wanda in the office she is the best i will be changing all my units to them and dealing with only them for now on if you need a unit i would go with hill top plus there units are clean if you have ever got a unit before you know that there are mice but i have never saw one here so with that in mine pick hill top thank you wanda for all your help lol even the ice lol

      Hilltop Self Storage
      2650 Carlisle Pike
      New Oxford, PA 17350

      OFFICE HOURS
      Monday – Friday:
      9:00 a.m. – 5:00 p.m.

      Saturday:
      8:00 a.m. – 12:00 p.m.

      GATE HOURS
      Monday – Sunday:
      24 Hours

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